WHAT DOES SUPPORT INCLUDE?

This will vary depending on your product with us, but here are some examples:

For websites:

• The refreshing of published pages such as "Gallery" to show off your latest work*,
• Any updates required to policies or procedures within your business,
• The addition of communications that are business critical, such as news to protect reputational damage,
• Analytics to keep you informed of the impact that your website is having

For email:

• Configuring new devices to add your professional email for you,
• Any guidance for how your product can further enhance your process

AND MORE!

*Gallery updates are typically done on a recurring basis such as monthly, quarterly or annually. The frequency and scope can be discussed before agreeing to any support contract as this may influence the overall cost of support.